Shaun Duval

AI consulting · holistic, therapeutic, med spa

AI systems built for the practices that need them.

Independent AI consulting for established holistic, therapeutic, and med spa practices that want intelligent automation without enterprise bloat or compliance theater.

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The problem

Your practitioners are billing hours of admin time they shouldn't be.

  • New patient intake takes 30+ minutes per patient before they sit down.
  • Session notes pile up at end of day, eating evenings and weekends.
  • The front desk fields the same 12 questions on repeat.
  • After-hours bookings get lost to voicemail and forgotten callbacks.
  • MBC instruments get skipped because nobody has time to score them.

The work is real. The tools to handle it without hiring exist. Most practices haven't built them yet.

The work

What I build.

Agentic websites

Practice web presence that functions as an always-on AI receptionist. Captures intake, answers FAQs, hands off to your scheduler.

Voice-enabled session documentation

Practitioner speaks, system delivers a structured note. Cuts after-hours documentation by 60-80%.

Measurement-based care automation

MBC instruments delivered, scored, and surfaced in your EMR without manual scoring.

Front-office automation

Reminder sequences, intake follow-ups, no-show recovery, all running in the background.

Multi-agent orchestration

For practices with multiple providers or locations: agents that coordinate intake, documentation, and billing across the team.

Pre-session prep tooling

Practitioner walks into each session with a one-page brief: history, goals, last session notes, MBC trends.

How it ships

Three ways to start.

$12,000 · 4 weeks

Front Office

Agentic website with intake, FAQ, and booking handoff.

Single location, single workflow.

Learn more →

$35,000 · 10 weeks

Practice Automation

Front Office plus voice docs and MBC automation.

Established practice ready to free practitioner hours.

Learn more →

$75,000 · 16 weeks

Platform Engagement

Multi-agent system across intake, documentation, and billing.

Multi-provider or multi-location practices.

Learn more →

Not sure which fits? Start with the Practice AI Audit at $1,500. Walk away with a workflow map, automation opportunities ranked by ROI, and a recommended package. Fee credits 100% toward any build started within 30 days.

Want a smaller proof point first? Single Workflow at $4,500, 2 weeks, ships one focused automation. Credit applies to upgrading.

Maintenance retainers (Care, Operate, Orchestrate) start at $400/mo and bolt onto a build at handoff.

The process

How it works.

  1. 01

    Discovery call

    20 minutes, free. Fit check.

  2. 02

    Audit

    1 week, $1,500. Workflow map and recommendations.

  3. 03

    Proposal

    Package, scope, terms.

  4. 04

    Contract and deposit

    MSA and SOW signed.

  5. 05

    Kickoff

    1 hour to align on scope and access.

  6. 06

    Build

    Async-first, weekly check-ins, milestone demos.

  7. 07

    Handoff

    Walkthrough, documentation, support starts.

  8. 08

    Retainer

    Optional ongoing support after the included window.

Trust

Built for HIPAA. Owned by you.

  • BAAs executed with every AI provider touching PHI before any data flows.
  • Patient consent flows built in for voice and documentation work.
  • Encryption at rest and in transit.
  • You own all custom code, prompts, and configurations at handoff.

About

Who you're working with.

Independent AI consultant. 25+ years in creative and technology work. Self-taught across design, development, and AI systems. Based in Wichita, KS, working remotely with practices nationwide.

Read the longer story →

FAQ

Common questions.

Do you sign a BAA?
Yes, before any PHI work begins. With me and with every AI subprocessor in the stack.
What if AI gets a clinical note wrong?
Notes are always reviewed and signed by the practitioner. The system surfaces drafts. Humans make the call. Liability stays where it should.
Do we own what you build?
Yes. Custom code, prompts, configurations, and content transfer to you on final payment.
What happens if you get hit by a bus?
Documentation handed off at every milestone. Code lives in your repos. You're not locked into me.
Can we start with the audit before committing to a build?
Yes. The audit is its own engagement at $1,500. Credits 100% toward a build if you start within 30 days.
Do you work with my modality?
I focus on holistic, therapeutic, and med spa practices broadly. Specifics are scoped during the audit.
What about ongoing maintenance?
Optional monthly retainers (Care, Operate, Orchestrate) starting at $400/mo. Pitched at handoff, not pre-required.
Where are you based?
Wichita, KS. Async-first, remote.
How long until results?
First wins typically show in week 2-3 of the build. Full ROI measured at 30/60/90 days post-launch.

Next step

Book a 20-minute discovery call.

No pitch. I'll map your current workflow, see if there's a fit, and you walk away with a clearer picture either way.

Book the callEmail instead → hello@shaunduval.com